Polish Speaking Customer Support for Real Estate Management Department
2 days ago
Patrique Mercier Recruitment is pleased to offer an exciting opportunity for a Polish Speaking Customer Support Representative in the Real Estate Management Department. In this role, you will provide vital support to Polish-speaking clients, assisting them with inquiries related to real estate management services. Your excellent customer service skills will be crucial in ensuring client satisfaction and facilitating smooth communication across the department. If you are passionate about real estate and enjoy helping others, we encourage you to apply
Responsibilities- Provide exceptional customer support to Polish-speaking clients via phone, email, and chat.
- Assist with inquiries related to property management, tenant services, and real estate operations.
- Effectively resolve customer complaints and issues to ensure a positive client experience.
- Document all customer interactions accurately in the CRM system.
- Collaborate with team members to address client needs and improve service delivery.
- Stay informed about the real estate market and related industry practices to provide accurate information and assistance.
Requirements
- Fluency in Polish and English; knowledge of additional languages is a plus.
- Experience in customer support, preferably in real estate or property management.
- Excellent communication skills and a customer-centric attitude.
- Strong problem-solving abilities with an emphasis on providing effective solutions.
- Familiarity with CRM systems and proficiency in standard office software.
- Ability to work effectively in a team environment while managing individual responsibilities.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many Extras
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