Dutch Speaking Customer Service for Grocery Delivery Services Department

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for Dutch-speaking individuals to join the Customer Service team for a leading Grocery Delivery Services Department If you are passionate about providing exceptional customer support and thrive in an engaging, fast-paced environment, this is the perfect role for you. You will assist Dutch-speaking customers with their inquiries, ensuring they have a smooth and satisfying shopping experience. Be part of a team that values innovation and customer care while helping to transform the grocery shopping experience

Your Responsibilities
  • Provide outstanding customer service to Dutch-speaking clients via phone, email, and chat.
  • Assist customers with inquiries related to grocery delivery services and resolve issues efficiently.
  • Maintain a friendly, helpful, and professional demeanor in all interactions.
  • Document customer interactions accurately to enhance service and support improvements.
  • Collaborate with your team to achieve goals and elevate customer satisfaction.
  • Engage in ongoing training to stay informed about the products and services offered.

Requirements

  • Fluency in Dutch (both written and spoken) is essential. Your nationality and native language should be clearly stated.
  • A genuine passion for customer service and helping others.
  • Previous experience in customer service is a plus, but not mandatory.
  • Excellent communication and interpersonal skills.
  • Ability to resolve issues calmly and efficiently.
  • Strong team player who is flexible and willing to learn.
  • Desire to contribute to a positive work environment and support customer satisfaction

Benefits

  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • · Fully Paid Relocation Package ( flight, transfer and hotel )
  • · Free Greek Lessons, discounts and other perks


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