Czech Speaking Customer Service for Online Learning
4 days ago
Patrique Mercier Recruitment ES is delighted to offer an exciting opportunity for a Czech-speaking Customer Service Representative to join our Online Learning & Ed-Tech Department If you are passionate about education, technology, and providing exceptional support, this role is a perfect fit for you. You will assist Czech-speaking clients with their inquiries, offering guidance and support related to our innovative online learning platforms. Join our dedicated team and help enhance the learning experience for users while delivering outstanding customer service
Your Responsibilities- Deliver exceptional customer support to Czech-speaking users via phone, email, and chat.
- Assist clients with technical questions, inquiries, and feedback regarding online educational products.
- Maintain a friendly and professional demeanor in all interactions.
- Accurately document customer interactions and solutions to improve overall service quality.
- Collaborate with the education team to enhance user satisfaction and experience.
- Engage in training and development sessions to stay updated on product offerings and service techniques.
Requirements
- Fluency in Czech (both written and spoken) is required. Please ensure that your nationality and native language is clearly stated in your C.V. and/or Cover Letter.
- Strong interest in online education and technology.
- Experience in customer service is preferred but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to approach problems with patience and empathy.
- Strong organizational skills and attention to detail.
- Willingness to learn and thrive in a dynamic work environment
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
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