Czech Speaking Customer Service for Online Retail Department
5 days ago
Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Czech-speaking individuals to join our client's Online Retail Department as Customer Service Representatives In this role, you will provide exceptional support to Czech-speaking customers, assisting them with their online shopping inquiries and ensuring a smooth and enjoyable shopping experience. If you have a passion for helping customers and thrive in a dynamic environment, this position is perfect for you. Join a company that values your skills and offers room for growth
Your Responsibilities- Deliver outstanding customer service to Czech-speaking clients through various communication channels.
- Efficiently resolve inquiries and issues raised by customers regarding their online shopping experience.
- Maintain a friendly and professional demeanor during all customer interactions.
- Document customer interactions accurately to continuously improve service quality.
- Collaborate with team members to meet performance goals and enhance customer satisfaction.
- Engage in ongoing training to stay informed about products and services offered.
Requirements
- Fluency in Czech (both written and spoken) is essential. Your nationality and native language should be clearly stated in your application.
- A strong customer service orientation and a passion for helping others.
- Previous experience in customer service is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to handle inquiries and resolve issues in a calm and professional manner.
- Willingness to learn and adapt in a fast-paced online retail environment.
- Desire to work as part of a supportive and enthusiastic team
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
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