German Speaking Customer Service for Online Learning
1 week ago
Patrique Mercier Recruitment PT is thrilled to announce an exciting opportunity for a German Speaking Customer Service Representative for the Online Learning & EdTech Department. This role is ideal for individuals who are passionate about education and technology and want to make a positive impact in the e-learning space. As a representative, you will assist German-speaking customers with their queries related to online courses, platforms, and educational resources, ensuring a seamless and enriching experience. Join us in supporting learners and educators by providing top-notch service in a dynamic and innovative field.
Key Responsibilities- Deliver high-quality customer support in German, addressing inquiries related to online courses, technical support, and account management.
- Resolve customer issues and concerns promptly, ensuring a high level of satisfaction throughout the user experience.
- Document customer interactions accurately and maintain organized records in the CRM system.
- Collaborate with other departments, including technical support and course development, to resolve complex inquiries and improve service delivery.
- Stay updated on the latest EdTech trends, product offerings, and resources to provide accurate and relevant information to customers.
- Engage proactively with customers through various communication channels, offering personalized support and recommendations.
- Participate in continuous training and professional development to enhance skills and product knowledge.
Requirements
- Fluency in German and strong English communication skills, both written and spoken, are essential.
- Previous experience in customer service or a related field, especially within the education or technology sectors, is preferred.
- Excellent problem-solving skills with a focus on delivering exceptional customer experiences.
- Strong communication and interpersonal skills, able to connect effectively with a diverse range of users.
- Able to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Attention to detail and organizational skills for maintaining accurate customer records.
- A genuine passion for learning and education, with a willingness to adapt and grow within the EdTech industry.
Benefits
- Performance bonus.
- Transportation bonus.
- Private health care benefits
- 2 additional salaries per year.
- Fully paid training by certified instructors
-
Athens, Attica, Greece Patrique Mercier Recruitment Full timePatrique Mercier Recruitment is excited to offer an outstanding opportunity for German Speaking Customer Service representatives in the Online Learning and EdTech sector. As a leading recruitment agency specializing in connecting multilingual candidates with top employers, we are dedicated to helping you find roles that align with your skills and...
-
Athens, Attica, Greece Patrique Mercier Recruitment TR Full timePatrique Mercier Recruitment is pleased to offer a stimulating opportunity for a German Speaking Customer Service Representative for our Online Learning & EdTech Department. In this role, you will provide outstanding support to German-speaking customers navigating the world of online education and technology solutions. Your expertise in customer service and...
-
Athens, Attica, Greece Patrique Mercier Recruitment PT Full timePatrique Mercier Recruitment PT is thrilled to announce an exciting opportunity for a German Speaking Customer Service Representative in the Online Learning & EdTech Department. This role will allow you to be part of a dynamic team dedicated to transforming education through technology. As a representative, you will assist German-speaking customers with...
-
Athens, Attica, Greece Patrique Mercier Recruitment PT Full timePatrique Mercier Recruitment PT is excited to present a fantastic opportunity for an Italian Speaking Customer Service Representative within the Online Learning & EdTech Department. This role is crucial for supporting learners in navigating their educational journeys and providing them with the assistance they need to thrive in an online learning...
-
Athens, Attica, Greece Patrique Mercier Recruitment PT Full timePatrique Mercier Recruitment PT is excited to present a fantastic opportunity for a Dutch Speaking Customer Service Representative within the Online Learning and EdTech Department. As part of a forward-thinking company that specializes in educational technology, you will play a critical role in assisting Dutch-speaking clients with their inquiries about...
-
Athens, Attica, Greece Patrique Mercier Recruitment Full timePatrique Mercier Recruitment is excited to present an entry-level position for a German Speaking Customer Care representative in our Online Auction & Bidding Platform Department, based in beautiful GreeceThis role is ideal for individuals who are not only passionate about customer service but also interested in the world of online commerce and auction...
-
Athens, Attica, Greece Patrique Mercier Recruitment PT Full timePatrique Mercier Recruitment PT is excited to present a rewarding opportunity for a Spanish Speaking Customer Service Representative in the Online Learning and EdTech Department. This role is essential in delivering excellent support to Spanish-speaking customers, assisting them in navigating online educational platforms and services. If you are passionate...
-
Athens, Attica, Greece Patrique Mercier Recruitment PT Full timePatrique Mercier Recruitment PT is excited to present a fantastic opportunity for a German Speaking Customer Service Representative within the Online Shopping Platforms Department. This role is focused on providing high-quality support to German-speaking customers, ensuring they have a smooth and enjoyable shopping experience. As a key member of our customer...
-
Athens, Attica, Greece Patrique Mercier Recruitment PT Full timePatrique Mercier Recruitment PT is thrilled to present an exciting opportunity for an Italian Speaking Customer Service Representative for the Online Learning & EdTech Department. This role is designed for individuals passionate about education and technology, who want to help learners navigate an innovative online platform. As a representative, you will...
-
Athens, Attica, Greece Patrique Mercier Recruitment PT Full timePatrique Mercier Recruitment PT is excited to present an excellent opportunity for a Portuguese Speaking Customer Service Representative in the Online Learning and EdTech Department. In this role, you will be instrumental in facilitating a positive experience for Portuguese-speaking students and users of our innovative educational technologies. Your primary...
