French Speaking Customer Support for Luxury
4 days ago
Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a French Speaking Customer Support representative within the Luxury & High-End Brand Retail Department. This role is perfect for individuals who are passionate about luxury products and providing top-notch customer service. As a customer support representative, you will be responsible for addressing inquiries, resolving issues, and ensuring an exceptional experience for our high-end clientele. If you are fluent in French and have a flair for luxury retail, we invite you to apply
Responsibilities- Provide outstanding customer support via phone, email, and chat in French.
- Assist customers with inquiries related to luxury products and services.
- Resolve customer complaints and ensure a high level of satisfaction.
- Offer personalized guidance and expert advice on our luxury offerings.
- Accurately document customer interactions to enhance service quality.
- Collaborate with team members to continually improve the customer experience.
Requirements
- Fluency in French (both spoken and written) is essential.
- Strong communication and interpersonal skills.
- Previous experience in customer service, preferably within luxury retail, is preferred.
- Excellent problem-solving abilities with a focus on customer satisfaction.
- A passion for luxury brands and an understanding of high-end customer expectations.
- Ability to work effectively in a fast-paced team environment.
- Familiarity with customer service software is a plus.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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