French Speaking Customer Service for Online Learning

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Patrique Mercier Recruitment ES is thrilled to announce an exciting opportunity for a French-speaking Customer Service Representative to join our Online Learning & Ed-Tech Department If you have a passion for education and technology and enjoy helping customers, this role is perfect for you. As a representative, you will assist French-speaking clients with their inquiries, providing support and guidance related to our innovative online learning platforms. Become part of our dedicated team and make a positive impact in the educational landscape while delivering exceptional customer service

Your Responsibilities
  • Deliver outstanding customer support to French-speaking users via phone, email, and chat.
  • Assist clients with inquiries, technical questions, and feedback about online educational products.
  • Maintain a friendly and professional demeanor in all customer interactions.
  • Accurately document customer interactions and solutions to improve service quality.
  • Collaborate with the education team to enhance user experience and satisfaction.
  • Engage in training sessions to stay updated on product developments and customer service techniques.

Requirements

  • Fluency in French (both written and spoken) is required. Please ensure that your nationality and native language are clearly stated.
  • A genuine interest in online education and technology.
  • Experience in customer service is beneficial but not mandatory.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving skills with a customer-centric approach.
  • Attention to detail and organizational skills.
  • Willingness to learn and thrive in a dynamic work environment

Benefits

  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • · Fully Paid Relocation Package ( flight, transfer and hotel )
  • · Free Greek Lessons, discounts and other perks


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