French Speaking Customer Service for Online Learning
4 days ago
Patrique Mercier Recruitment ES is thrilled to announce an exciting opportunity for a French-speaking Customer Service Representative to join our Online Learning & Ed-Tech Department If you have a passion for education and technology and enjoy helping customers, this role is perfect for you. As a representative, you will assist French-speaking clients with their inquiries, providing support and guidance related to our innovative online learning platforms. Become part of our dedicated team and make a positive impact in the educational landscape while delivering exceptional customer service
Your Responsibilities- Deliver outstanding customer support to French-speaking users via phone, email, and chat.
- Assist clients with inquiries, technical questions, and feedback about online educational products.
- Maintain a friendly and professional demeanor in all customer interactions.
- Accurately document customer interactions and solutions to improve service quality.
- Collaborate with the education team to enhance user experience and satisfaction.
- Engage in training sessions to stay updated on product developments and customer service techniques.
Requirements
- Fluency in French (both written and spoken) is required. Please ensure that your nationality and native language are clearly stated.
- A genuine interest in online education and technology.
- Experience in customer service is beneficial but not mandatory.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills with a customer-centric approach.
- Attention to detail and organizational skills.
- Willingness to learn and thrive in a dynamic work environment
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
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