French Speaking Customer Service for Online Shopping Platforms Department
4 days ago
Patrique Mercier Recruitment ES is thrilled to announce an exciting opportunity for French-speaking individuals to join the Customer Service Department of a prominent online shopping platform If you are passionate about e-commerce and dedicated to providing excellent customer care, this role is for you. You will assist French-speaking customers with their shopping inquiries, helping them navigate the platform and ensuring a satisfying shopping experience. Be part of an innovative team that values customer satisfaction and fosters a collaborative work environment
Your Responsibilities- Deliver exceptional customer support to French-speaking clients through various communication channels.
- Assist customers with inquiries, product information, and issue resolution.
- Maintain a professional and friendly demeanor in all interactions.
- Accurately document customer interactions and feedback to improve service quality.
- Collaborate with fellow team members to achieve customer satisfaction goals.
- Engage in ongoing training to remain updated on products and customer service best practices.
Requirements
- Fluency in French (both written and spoken) is essential. Please ensure that your nationality and native language is clearly stated in your C.V. and/or Cover Letter.
- A strong passion for customer service and helping others.
- Experience in customer service is beneficial but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to analyze problems and provide effective solutions.
- Team player with the ability to work independently.
- Willingness to learn and grow within a dynamic and fast-paced environment
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
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