German Speaking Customer Service for Online Shopping Platforms Department
4 days ago
Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for German speakers to join the Customer Service Department of a leading online shopping platform If you have a passion for helping customers and enjoy the dynamic nature of e-commerce, this role is perfect for you. As a German-speaking Customer Service Representative, you will assist customers with their inquiries, provide support during their online shopping experience, and ensure complete satisfaction with their purchases. Join our dedicated team and help us elevate the online shopping experience for German-speaking customers
Your Responsibilities- Provide top-notch customer service to German-speaking clients through various communication channels.
- Assist customers with inquiries, issues, and product-related concerns efficiently.
- Maintain a friendly and professional demeanor throughout all interactions.
- Accurately document customer interactions to help refine service quality.
- Collaborate with team members to achieve departmental goals and enhance customer satisfaction.
- Participate in ongoing training to stay updated on services, products, and best practices.
Requirements
- Fluency in German (both written and spoken) is essential.
- A strong commitment to customer service and helping others.
- Prior experience in customer service is an advantage but not necessary.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a proactive approach.
- Willingness to work in a fast-paced online shopping environment.
- A desire to learn and grow within a supportive and dynamic team
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
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