Italian Speaking Customer Service for Health

3 days ago

Athens, Attica, Greece Patrique Mercier Recruitment TR Full time

Patrique Mercier Recruitment is excited to present a wonderful opportunity for an Italian Speaking Customer Service Representative for the Health & Wellness Products Department. In this vital role, you will be responsible for providing exceptional support to Italian-speaking customers, addressing their inquiries regarding health and wellness products, orders, and services. Your commitment to customer satisfaction and your knowledge of health-related products will greatly contribute to an enhanced customer experience. If you are passionate about health and wellness and have excellent communication skills, we invite you to apply

Responsibilities
  • Deliver high-quality customer service to Italian-speaking clients through various communication channels.
  • Assist customers with inquiries regarding product information, orders, and account management.
  • Document customer interactions accurately in the CRM system for effective tracking and follow-up.
  • Collaborate with internal teams to resolve customer issues promptly and effectively.
  • Stay informed about health and wellness product offerings and trends to provide knowledgeable assistance.
  • Build and maintain strong relationships with customers to foster satisfaction and loyalty.

Requirements

  • Fluency in Italian and English; proficiency in additional languages is an advantage.
  • Experience in customer service, preferably in the health and wellness or retail industry.
  • Strong communication and interpersonal skills.
  • Familiarity with CRM systems and basic computer applications.
  • Detail-oriented with excellent organizational skills.
  • Able to work independently and collaboratively in a team-oriented environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Many Extras

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