Multilingual Customer Care Specialist
5 days ago
Are you a fluent English speaker and native (on near-native) in German, Dutch, Italian or Polish?
Do you live anywhere in Greece? Is Greece your dream digital nomad destination?
ManpowerGroup is looking for Multilingual Customer Care Specialists
On behalf of our client,one of the largest and most successful global technology and services leaders, we are looking for talented multilingual customer care enthusiasts
Company's HQ: Athens
Working Model: Remote or Hybrid in Greece
You will be reporting to: Operations Manager.
What you will do:
Handle customer inquiries through multiple channels of support, providing prompt answers and targeted solutions.
More specifically:
· Provide assistance and resolve complaints, in the best interest of the customers.
· Collect prompt and accurate customer feedback
· Follow communication procedures, guidelines, and policies
· Keep accurate records of customer interactions and transactions in the CRM system
· Address and resolve customer complaints or concerns in a professional and timely manner
· Maintain a high level of company product knowledge to effectively answer customer queries
Requirements
What we are looking for:
· Native or near-native speakers in one of the following languages: German, Dutch, Italian or Polish
· Fluency in English
· Clear Communication Skills
· Tech savvy/Knowledge of MS office tools
· Enthusiastic, patient, empathetic ang eager to learn and grow with the role in an international environment
Benefits
Benefits
Competitive compensation
Rewarding bonus scheme
Permanent contract
Private health care benefits
Daily meal allowance
Relocation package for candidates outside Greece
If you are ready for a super-exciting career move, look no further and apply for the role.
All applications will be handled with the strictest confidentiality.
Cannot wait to receive your applications and get in touch with you
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