Italian Speaking Customer Care and Sales Specialist

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Take your career to new heights by joining Patrique Mercier Recruitment JP as an Italian Speaking Customer Care and Sales Specialist in the beautiful city of Athens, Greece In this multifaceted role, you will not only provide exceptional customer service but also play a pivotal role in driving sales. Your fluency in Italian will allow you to connect with our Italian-speaking customers, helping them find the right solutions while ensuring a seamless and enjoyable experience. Enjoy the perfect blend of culture and professional growth in a city known for its rich history, stunning architecture, and warm hospitality. If you're a motivated individual with a passion for customer care and sales, we want you to be part of our team

Responsibilities
  • Engage with Italian-speaking customers through various communication channels to provide excellent care and support.
  • Identify customer needs and recommend appropriate products or services to drive sales.
  • Process orders and manage customer requests efficiently to ensure satisfaction.
  • Maintain detailed records of customer interactions and sales activities in the CRM system.
  • Collaborate with team members to share insights and improve sales tactics.
  • Stay informed on product offerings, promotions, and competitive strategies to provide accurate advice.
  • Participate in training sessions to enhance both customer care skills and sales techniques.

Requirements

  • Fluency in Italian and English, both written and oral, is essential.
  • Strong communication and interpersonal skills with a focus on customer satisfaction.
  • Proven experience in customer service and a sales environment preferred.
  • Ability to identify customer needs and provide tailored solutions.
  • Proficiency in using CRM tools and handling sales processes.
  • Motivated team player with a positive attitude toward learning and growth.
  • A passion for delivering exceptional customer experiences.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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