Spanish Speaking Customer Service for Grocery Delivery Services Department
5 days ago
Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for Spanish-speaking professionals to join the Customer Service Department of a leading grocery delivery service In this role, you will play a vital part in ensuring that customers have a seamless and enjoyable shopping experience from the comfort of their homes. You will assist Spanish-speaking clients with their inquiries, order issues, and delivery questions, contributing to a service that makes grocery shopping convenient and accessible. If you are passionate about customer service and thrive in a fast-paced environment, we would love to invite you to be part of our team
Your Responsibilities- Provide outstanding customer service to Spanish-speaking clients regarding grocery delivery inquiries.
- Efficiently address and resolve customer inquiries and issues to enhance customer satisfaction.
- Maintain a friendly and professional demeanor during all communications.
- Document customer interactions accurately for quality assurance and service improvement.
- Work collaboratively with team members to meet key performance indicators.
- Participate in training sessions to keep up-to-date with products and services.
Requirements
- Fluency in Spanish (both written and spoken) is essential. Your nationality and native language should be clearly stated within your application.
- A strong passion for customer service and helping others.
- Experience in customer service is a plus, but not mandatory.
- Excellent communication skills and the ability to work effectively in a team.
- Problem-solving skills with a positive attitude towards challenges.
- Comfortable with technology and online grocery shopping systems.
- Desire to contribute to a supportive and dynamic work environment
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
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