Danish Speaking Customer Experience Specialist
4 days ago
Join Patrique Mercier Recruitment JP as a Danish Speaking Customer Experience Specialist and enjoy the flexibility of working remotely from beautiful Greece In this role, you will be a vital part of our customer support team, providing exceptional service to our Danish-speaking clientele. This position allows you to immerse yourself in Greek culture while working from the comfort of your home. If you are passionate about making a positive impact through excellent customer service and enjoy solving problems, this is the perfect opportunity for you Embrace the chance to work with a supportive team while enhancing customer experiences from afar.
Responsibilities- Interact with Danish-speaking customers through various communication channels (phone, email, chat) to assist with inquiries and resolve issues.
- Maintain a high level of professionalism and empathy in all customer interactions.
- Document customer interactions and solutions provided using our CRM system for continuous improvement.
- Collaborate with team members to share insights and find efficient resolutions.
- Stay updated on product knowledge and changes to deliver accurate information to customers.
- Participate in training programs to enhance your skills and service delivery.
- Contribute to building a positive remote work culture through teamwork and support.
Requirements
- Fluency in Danish and English, both spoken and written.
- Strong communication skills and a genuine commitment to customer satisfaction.
- Ability to manage inquiries and problem-solve efficiently in a remote setting.
- Prior experience in customer service or a related field is an advantage.
- Self-motivated with strong organizational skills.
- A positive attitude and adaptability in facing new challenges.
- Comfortable using technology and various customer service tools.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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