Danish Speaking Technical Support for Customers in Athens

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Patrique Mercier Recruitment JP is thrilled to offer an exciting opportunity for a Danish Speaking Technical Support Specialist based in Athens, Greece, with a fully paid relocation package In this role, you will provide professional technical assistance to Danish-speaking customers, helping them navigate and resolve inquiries related to cutting-edge technology products and services. This is a fantastic chance to enhance your technical skills while working in a culturally rich and vibrant city. If you're passionate about technology and delivering excellent customer service, we want to hear from you

Responsibilities
  • Deliver exceptional technical support to Danish-speaking customers through various channels, including phone, email, and chat.
  • Troubleshoot and resolve technical issues efficiently, ensuring customer satisfaction.
  • Document customer interactions and technical problems accurately in the company CRM system.
  • Collaborate with engineering and product teams to escalate and address complex technical inquiries.
  • Participate in training programs to continually improve product knowledge and support capabilities.
  • Gather customer feedback and provide input for improvements in processes and products.
  • Assist in onboarding new team members and sharing best practices.

Requirements

  • Fluency in Danish and English, both written and spoken.
  • Strong technical aptitude and problem-solving capabilities.
  • Excellent communication and customer service skills.
  • Previous experience in technical support or a related field is advantageous but not essential.
  • Aptitude for learning new technologies quickly.
  • A collaborative and customer-focused mindset.
  • Willingness to relocate to Athens, Greece, and experience a new culture.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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