Danish Speaking Customer Support for Online Travel
4 days ago
Join Patrique Mercier Recruitment JP as a Danish Speaking Customer Support Agent for a leading online travel service based in the vibrant city of Athens, Greece This is an exciting opportunity for those looking to immerse themselves in a new culture while delivering exceptional travel support to customers.
In this role, you will assist Danish-speaking clients with their travel inquiries, bookings, and any concerns they may have. By providing outstanding customer service, you'll play a key role in enhancing their travel experience. If you have a passion for travel and excellent communication skills, we would love to have you on our team
Responsibilities- Provide excellent customer support to Danish-speaking clients via phone, email, and chat.
- Assist customers with inquiries about travel services, bookings, and special requests.
- Resolve customer issues promptly and effectively to ensure customer satisfaction.
- Maintain accurate documentation of customer interactions in the company's CRM system.
- Collaborate with other departments to address customer needs and improve service delivery.
- Engage in ongoing training to stay updated on travel products and best practices.
- Contribute ideas for enhancing the overall customer support experience.
Requirements
- Fluency in Danish and English, both written and spoken.
- Strong communication and interpersonal skills.
- Passion for travel and providing excellent customer service.
- Ability to work effectively in a team-oriented environment.
- No prior experience is necessary; a willingness to learn and help others is essential.
- Adaptability and problem-solving skills.
- Willingness to live and work in Athens, Greece.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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