Danish Speaking Technical Support for Customers
4 days ago
Join Patrique Mercier Recruitment JP as a Danish Speaking Technical Support Specialist, working remotely from the beautiful surroundings of Greece This exciting role offers you the flexibility of remote work while providing top-notch technical assistance to customers. You will support Danish-speaking clients with their inquiries regarding innovative technology products and services. By joining our dynamic team, you'll be able to enhance your technical skills in a friendly and supportive environment, all while enjoying the stunning Greek landscape.
Responsibilities- Deliver high-quality technical support to Danish-speaking customers via phone, email, and chat.
- Diagnose and resolve technical issues related to the company's products and services effectively.
- Document all customer interactions and technical problems accurately in the CRM system.
- Collaborate with internal teams to escalate and resolve complex technical issues.
- Participate in ongoing training to improve product knowledge and support capabilities.
- Provide constructive feedback to enhance customer service processes and experiences.
- Support the onboarding and training of new employees as needed.
Requirements
- Fluency in Danish and English, both written and spoken.
- Strong technical skills and the capability to troubleshoot effectively.
- Excellent communication and customer service skills.
- Previous experience in technical support or a related field is beneficial but not mandatory.
- A fast learner who is able to adapt to new technologies and processes.
- A collaborative team player with a genuine passion for helping customers.
- Ability to work remotely and manage time efficiently.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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