German Speaking Customer Service for Automotive Department

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment FR Full time

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a German Speaking Customer Service Representative in the Automotive Department. This role is perfect for individuals who are passionate about the automotive industry and dedicated to providing exceptional customer support.

Responsibilities
  • Provide top-tier customer service to German-speaking clients regarding inquiries related to automotive products and services.
  • Assist customers with order processing, product information, and troubleshooting issues.
  • Handle customer complaints and feedback with professionalism, ensuring timely resolution.
  • Stay informed about product features, specifications, and industry trends to provide accurate information to customers.
  • Maintain comprehensive records of customer interactions and transactions for service improvement.
  • Collaborate closely with the sales and technical teams to ensure customer needs are met efficiently.

Requirements

  • Fluency in German and English, both written and spoken.
  • Experience in customer service, preferably in the automotive sector.
  • Strong communication skills and a customer-focused approach.
  • Ability to troubleshoot issues effectively and provide clear solutions.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with strong organizational skills.
  • A genuine interest in the automotive industry and a knowledge of automotive products is a plus.

Benefits

  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks


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