German Speaking Customer Service for Automotive Department
4 days ago
Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a German Speaking Customer Service Representative in the Automotive Department. This role is perfect for individuals who are passionate about the automotive industry and dedicated to providing exceptional customer support.
Responsibilities- Provide top-tier customer service to German-speaking clients regarding inquiries related to automotive products and services.
- Assist customers with order processing, product information, and troubleshooting issues.
- Handle customer complaints and feedback with professionalism, ensuring timely resolution.
- Stay informed about product features, specifications, and industry trends to provide accurate information to customers.
- Maintain comprehensive records of customer interactions and transactions for service improvement.
- Collaborate closely with the sales and technical teams to ensure customer needs are met efficiently.
Requirements
- Fluency in German and English, both written and spoken.
- Experience in customer service, preferably in the automotive sector.
- Strong communication skills and a customer-focused approach.
- Ability to troubleshoot issues effectively and provide clear solutions.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with strong organizational skills.
- A genuine interest in the automotive industry and a knowledge of automotive products is a plus.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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