Czech Speaking Customer Service for the Top Electronics Company

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Join a leading electronics company in Athens, Greece, with Patrique Mercier Recruitment JP We are seeking talented and enthusiastic Czech-speaking customer service representatives to be part of our dynamic team. In this role, you will play a critical part in ensuring customer satisfaction by providing expert support and assistance related to our high-quality electronics products. Immerse yourself in the vibrant culture and stunning scenery of Greece while working for a renowned brand. If you are passionate about technology and dedicated to providing exceptional customer service, this is the perfect opportunity for you

Responsibilities
  • Provide top-notch customer service to Czech-speaking clients via phone, email, and chat.
  • Assist customers with inquiries regarding products, services, and technical support.
  • Resolve customer issues promptly and effectively to ensure a seamless experience.
  • Maintain detailed records of customer interactions within the company's CRM system.
  • Work collaboratively with the team to improve processes and service delivery.
  • Stay updated on product knowledge to offer informed support to customers.
  • Participate in regular training sessions to enhance skills and service quality.

Requirements

  • Fluent in Czech, both written and spoken; proficiency in English is essential.
  • Exceptional communication skills with a customer-centric approach.
  • Strong ability to work in a fast-paced environment while managing multiple tasks.
  • Good problem-solving skills with attention to detail.
  • Previous experience in customer service, particularly in the electronics sector, is highly desirable.
  • Familiarity with CRM software and support tools is preferred.
  • A proactive and adaptable mindset, with a genuine interest in technology and customer service.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )


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