Czech Speaking Customer Service for the Top Electronics Company
5 days ago
Join a leading electronics company in Athens, Greece, with Patrique Mercier Recruitment JP We are seeking talented and enthusiastic Czech-speaking customer service representatives to be part of our dynamic team. In this role, you will play a critical part in ensuring customer satisfaction by providing expert support and assistance related to our high-quality electronics products. Immerse yourself in the vibrant culture and stunning scenery of Greece while working for a renowned brand. If you are passionate about technology and dedicated to providing exceptional customer service, this is the perfect opportunity for you
Responsibilities- Provide top-notch customer service to Czech-speaking clients via phone, email, and chat.
- Assist customers with inquiries regarding products, services, and technical support.
- Resolve customer issues promptly and effectively to ensure a seamless experience.
- Maintain detailed records of customer interactions within the company's CRM system.
- Work collaboratively with the team to improve processes and service delivery.
- Stay updated on product knowledge to offer informed support to customers.
- Participate in regular training sessions to enhance skills and service quality.
Requirements
- Fluent in Czech, both written and spoken; proficiency in English is essential.
- Exceptional communication skills with a customer-centric approach.
- Strong ability to work in a fast-paced environment while managing multiple tasks.
- Good problem-solving skills with attention to detail.
- Previous experience in customer service, particularly in the electronics sector, is highly desirable.
- Familiarity with CRM software and support tools is preferred.
- A proactive and adaptable mindset, with a genuine interest in technology and customer service.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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