Werde Customer Service Agent im Banking Sektor

2 weeks ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Fertig mit der Ausbildung und Fernweh? Starte deine berufliche Laufbahn als Kundendienst Agent für Internationale Firmen an einer tollen Location am Mittelmeer

Patrique Mercier Recruitment JP hat Positionen im Kundenservice, die dir die Möglichkeit bietet, in Griechenland zu arbeiten und dabei von einem bezahlten Umzug zu profitieren Diese aufregende Gelegenheit beinhaltet eine Umzugsunterstützung, die es dir ermöglicht, in die wunderschöne mediterrane Kultur einzutauchen und gleichzeitig für unseren geschätzten Kunden erstklassigen Support zu bieten. In dieser Rolle kannst Du deine Kommunikationsfähigkeiten einsetzen, um Anfragen zu bearbeiten, Probleme zu lösen und die Kundenzufriedenheit aus zu steigern. Wenn Du einen außergewöhnlichen Service bieten möchtest und dich für die Arbeit in einem internationalen Umfeld begeistern kannst, dann bist Du bei uns genau richtig

Aufgaben
  • Erbringung eines erstklassigen Kundendienstes für Kunden per Telefon, E-Mail und Chat.
  • Beantwortung von Kundenanfragen und -problemen in einer zeitnahen und effektiven Weise.
  • Halte Dein Wissen über Produkte und Dienstleistungen auf dem neuesten Stand, um Kunden korrekt zu beraten.
  • Sorgfältige Dokumentation der Kundeninteraktionen im CRM-System des Unternehmens.
  • Zusammenarbeit mit Teammitgliedern zur Verbesserung der Serviceleistungen und des Kundenerlebnisses.
  • Nimm regelmäßig an Schulungen teil, um deine Fähigkeiten und Produktkenntnisse zu erweitern.
  • Positiver Beitrag zu Teamdiskussionen und Initiativen, die auf einen besseren Service abzielen.

Requirements

  • Fließende Deutsch- und Englischkenntnisse.
  • Ausgeprägte Kommunikationsfähigkeiten und professionelles Auftreten.
  • Fähigkeit, mehrere Aufgaben zu bewältigen und in einem schnelllebigen Umfeld effektiv zu arbeiten.
  • Ausgezeichnete Problemlösungsfähigkeiten und Liebe zum Detail.
  • Frühere Erfahrungen im Kundendienst oder in einem ähnlichen Bereich sind von Vorteil, aber nicht erforderlich.
  • Vertrautheit mit CRM-Systemen und Tools zur Kundenbetreuung.
  • Positive Einstellung, Anpassungsfähigkeit und Bereitschaft, sich neuen Herausforderungen in einem neuen kulturellen Umfeld zu stellen.

Benefits

  • Private Krankenversicherung
  • Training und Entwicklungsmöglichkeiten innerhalb des Unternehmens
  • Monatlicher Leistungsbonus
  • 2 zusätzliche Gehälter pro Jahr
  • Kostenübernahme der Unterkunft die ersten 6 Monate möglich (nach Verfügbarkeit)
  • Vollständig bezahltes Training und Anklimatisierungszeit
  • Vollständig bezahltes Umzugspaket (Flug, Transfer und Hotel)

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