German Speaking Customer Support for Virtual Assistant Department

4 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Join Our Innovative Team Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for a German Speaking Customer Support representative for our Virtual Assistant Department. If you are fluent in German and have a knack for helping others with their administrative needs, this role is perfect for you

In this dynamic position, you will assist German-speaking clients by providing expert support and solutions related to our virtual assistant services. You will play a crucial role in ensuring customer satisfaction while working in a fast-paced and supportive environment. If you're ready to make a significant impact and develop your career in the virtual assistance field, we want to hear from you

Your Responsibilities
  • Provide exceptional customer support to German-speaking clients through various communication channels.
  • Assist customers with inquiries about our virtual assistant services and solutions.
  • Document customer interactions accurately in our CRM system.
  • Collaborate with team members to achieve service goals and enhance overall customer experience.
  • Engage in continuous training to stay updated on service offerings and best practices.

Requirements

  • Fluency in German (written and spoken) is essential.
  • Strong commitment to providing high-quality customer service.
  • Prior experience in customer support is advantageous but not mandatory.
  • Excellent communication and interpersonal skills.
  • A proactive team player with a positive attitude.
  • Strong problem-solving skills and attention to detail.
  • A genuine interest in virtual assistance and administrative support.

Benefits

· Private Health Insurance

· Training & Development

· Performance Bonus

· Extra Salaries Per Year Fully Paid Training

· Fully Paid Relocation Package ( flight, transfer and hotel )

· Free Greek Lessons, discounts and other perks



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