Polish Speaking Customer Support for Online Marketplace Platform Department

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Join Our Thriving Online Marketplace Team Patrique Mercier Recruitment ES is excited to offer a wonderful opportunity for a Polish Speaking Customer Support representative to join our bustling Online Marketplace Platform Department. If you are fluent in Polish and have a passion for helping customers navigate their online shopping experiences, this role is perfect for you

In this dynamic position, you will provide exceptional support to Polish-speaking customers, assisting them with inquiries related to our online marketplace. Work in a collaborative environment that strives to enhance customer satisfaction and drive online sales. If you're looking for an opportunity to make a significant impact in the e-commerce sector, we want to hear from you

Your Responsibilities
  • Deliver outstanding customer support to Polish-speaking clients through various channels, including email, phone, and chat.
  • Assist customers with inquiries about products, orders, and the online marketplace platform.
  • Document customer interactions thoughtfully in our CRM system.
  • Collaborate with team members to achieve service targets and improve the overall customer experience.
  • Participate in ongoing training to enhance product knowledge and customer service skills.

Requirements

  • Fluency in Polish (written and spoken) is essential. Your nationality and native language should be clearly stated in your Cover Letter and/or C.V.
  • Strong commitment to providing excellent customer service.
  • Previous experience in customer support or e-commerce is a plus but not mandatory.
  • Outstanding communication and interpersonal skills.
  • A proactive team player with a positive and solution-oriented mindset.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work effectively in a fast-paced environment.

Benefits

· Private Health Insurance

· Training & Development

· Performance Bonus

· Extra Salaries Per Year Fully Paid Training

· Fully Paid Relocation Package ( flight, transfer and hotel )

· Free Greek Lessons, discounts and other perks



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