Polish Speaking Customer Support for Online Marketplace Platform Department
4 days ago
Join Our Thriving Online Marketplace Team Patrique Mercier Recruitment ES is excited to offer a wonderful opportunity for a Polish Speaking Customer Support representative to join our bustling Online Marketplace Platform Department. If you are fluent in Polish and have a passion for helping customers navigate their online shopping experiences, this role is perfect for you
In this dynamic position, you will provide exceptional support to Polish-speaking customers, assisting them with inquiries related to our online marketplace. Work in a collaborative environment that strives to enhance customer satisfaction and drive online sales. If you're looking for an opportunity to make a significant impact in the e-commerce sector, we want to hear from you
Your Responsibilities- Deliver outstanding customer support to Polish-speaking clients through various channels, including email, phone, and chat.
- Assist customers with inquiries about products, orders, and the online marketplace platform.
- Document customer interactions thoughtfully in our CRM system.
- Collaborate with team members to achieve service targets and improve the overall customer experience.
- Participate in ongoing training to enhance product knowledge and customer service skills.
Requirements
- Fluency in Polish (written and spoken) is essential. Your nationality and native language should be clearly stated in your Cover Letter and/or C.V.
- Strong commitment to providing excellent customer service.
- Previous experience in customer support or e-commerce is a plus but not mandatory.
- Outstanding communication and interpersonal skills.
- A proactive team player with a positive and solution-oriented mindset.
- Strong problem-solving abilities and attention to detail.
- Ability to work effectively in a fast-paced environment.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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