Dutch Speaking Customer Support for Online Marketplace Platform Department
4 days ago
Join Our Dynamic Team Patrique Mercier Recruitment ES is excited to announce an opening for a Dutch Speaking Customer Support representative for the Online Marketplace Platform Department. If you are fluent in Dutch and have a passion for helping customers navigate the online marketplace, this opportunity is perfect for you
In this influential role, you will assist Dutch-speaking customers with inquiries related to our online marketplace platform, ensuring they have a seamless and positive experience. Work remotely while being part of a supportive team that values creativity and collaboration. If you're ready to take the next step in your career and make a real impact in the online shopping industry, we would love to hear from you
Your Responsibilities- Provide excellent customer support to Dutch-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries related to the online marketplace, addressing questions, issues, and feedback.
- Document customer interactions accurately and efficiently in our CRM system.
- Collaborate with team members to achieve service excellence and improve customer satisfaction.
- Engage in ongoing training to stay updated on platform features and industry trends.
Requirements
- Fluency in Dutch (written and spoken) is essential. Your nationality and native language should be clearly stated.
- A strong enthusiasm for customer service and online marketplaces.
- Prior experience in customer support is advantageous but not required.
- Outstanding communication and interpersonal skills.
- A proactive team player who enjoys working collaboratively.
- Strong problem-solving skills and attention to detail.
- Ability to work effectively in a remote setting with strong organizational skills.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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