French Speaking Customer Service for Telecommunications Department in Athens

4 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for French-speaking professionals to join a Customer Service team in the Telecommunications Department, based in the picturesque city of Athens If you have a passion for providing exceptional customer support and are fluent in French, we want you on our team. In this role, you will assist French-speaking customers with their telecom inquiries, helping them navigate services and resolve issues while ensuring a delightful customer experience. Join us and immerse yourself in the vibrant culture of Athens while making a positive impact

Your Responsibilities
  • Deliver outstanding customer service to French-speaking clients in the telecommunications sector through phone, email, and chat.
  • Address customer queries, providing accurate information and effective solutions.
  • Maintain professionalism and a friendly demeanor in all customer interactions.
  • Document customer interactions to contribute to service improvement.
  • Collaborate with team members to meet and exceed performance targets.
  • Participate in training programs to enhance product knowledge and service skills.

Requirements

  • Fluency in French (both written and spoken) is essential.
  • A strong commitment to customer service and satisfaction.
  • Prior experience in customer service is preferred, but not mandatory.
  • Excellent communication and interpersonal skills.
  • Ability to handle inquiries efficiently and professionally.
  • Willingness to work in Athens and embrace its multicultural environment.
  • Enthusiasm for technology and telecommunication services

Benefits

  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • · Fully Paid Relocation Package ( flight, transfer and hotel )
  • · Free Greek Lessons, discounts and other perks


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