French Speaking Customer Service for Telecommunications Department in Athens
4 days ago
Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for French-speaking professionals to join a Customer Service team in the Telecommunications Department, based in the picturesque city of Athens If you have a passion for providing exceptional customer support and are fluent in French, we want you on our team. In this role, you will assist French-speaking customers with their telecom inquiries, helping them navigate services and resolve issues while ensuring a delightful customer experience. Join us and immerse yourself in the vibrant culture of Athens while making a positive impact
Your Responsibilities- Deliver outstanding customer service to French-speaking clients in the telecommunications sector through phone, email, and chat.
- Address customer queries, providing accurate information and effective solutions.
- Maintain professionalism and a friendly demeanor in all customer interactions.
- Document customer interactions to contribute to service improvement.
- Collaborate with team members to meet and exceed performance targets.
- Participate in training programs to enhance product knowledge and service skills.
Requirements
- Fluency in French (both written and spoken) is essential.
- A strong commitment to customer service and satisfaction.
- Prior experience in customer service is preferred, but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to handle inquiries efficiently and professionally.
- Willingness to work in Athens and embrace its multicultural environment.
- Enthusiasm for technology and telecommunication services
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
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