Nordic Speaking CS for Telecommunications Department in Athens
5 days ago
Hey there Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for Nordic-speaking individuals to join the Customer Service team in the Telecommunications Department in the sunny and vibrant city of Athens, Greece If you have a passion for helping others and enjoy working with cutting-edge technology, this role is perfect for you. With a friendly and supportive work environment, you will be the go-to person for our Nordic-speaking customers, helping them navigate their telecom needs. Plus, we provide a relocation package to help you settle in smoothly
What You'll Be Doing- Delivering top-notch customer service to Nordic-speaking clients through various channels.
- Assisting customers with inquiries and concerns about our telecommunications services.
- Ensuring customer satisfaction by providing timely solutions and support.
- Keeping accurate records of customer interactions and feedback.
- Collaborating with colleagues to create a fantastic customer experience.
- Participating in ongoing training to enhance your knowledge and skills.
Requirements
- Fluency in one or more Nordic languages (Danish, Finnish, Norwegian, Swedish) is a must.
- A warm and friendly demeanor, with a passion for providing excellent customer service.
- Experience in customer service, especially in a telecommunications setting, is a plus.
- Great communication skills, both written and verbal.
- A proactive approach to problem-solving and a desire to help customers.
- Willingness to relocate to Athens and embrace a new culture and lifestyle.
- A genuine interest in technology and telecommunications.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Good Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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