German Speaking Customer Support for Music Streaming Platform Department
5 days ago
Join Our Music Revolution Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for a German Speaking Customer Support representative to join the Music Streaming Platform Department. This role allows you to combine your love for music with your customer service skills
In this exciting position, you will assist German-speaking customers with their inquiries related to our music streaming services, providing exceptional support and ensuring they have a seamless experience. This is a perfect opportunity for music enthusiasts who love helping others enjoy their favorite tracks. If you're ready to make your mark in the music industry, we want to hear from you
Your Responsibilities- Provide top-notch customer support to German-speaking clients via email, phone, and chat.
- Assist customers with inquiries regarding music streaming features and services, solving issues quickly and effectively.
- Ensure customer interactions are well-documented in our CRM system.
- Collaborate with team members to meet service goals and enhance overall customer satisfaction.
- Participate in ongoing training to stay updated on new features and industry trends.
Requirements
- Fluency in German (written and spoken) is essential.
- A strong passion for music and the streaming industry.
- Previous experience in customer support is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong problem-solving abilities and attention to detail.
- Capability to work effectively in a fast-paced environment.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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