Polish Customer Support for Online Marketplace
4 days ago
Join Patrique Mercier Recruitment JP as a Polish Customer Support Representative for a leading Online Marketplace This exciting opportunity not only allows you to work in a dynamic and rapidly growing sector but also includes a fully paid relocation package to the beautiful country of Greece.
In this role, you will assist Polish-speaking customers with their inquiries related to our online marketplace, ensuring a smooth and satisfying shopping experience. If you have a passion for customer service and enjoy helping others navigate their online purchases, this position is perfect for you. Experience the unique blend of a professional environment and the vibrant Greek lifestyle while contributing to our team's success
Responsibilities- Provide high-quality customer support to Polish-speaking clients through various channels, including phone, email, and live chat.
- Assist customers with inquiries regarding products, orders, and returns.
- Resolve customer issues promptly and effectively, enhancing overall customer satisfaction.
- Document customer interactions in the CRM system with accuracy and thoroughness.
- Collaborate with team members to improve service processes and customer experience.
- Participate in training sessions to stay updated on the latest marketplace features and best practices.
- Share feedback with management to help develop strategies for improving customer support.
Requirements
- Fluency in Polish and English, both written and spoken.
- Excellent communication skills and a strong focus on customer service.
- Ability to work independently in a remote setting and manage time effectively.
- Problem-solving abilities with keen attention to detail.
- No previous experience required; eagerness to learn and support customers is essential.
- Positive attitude and a willingness to collaborate within a team.
- Desire to relocate to Greece and embrace new cultural experiences.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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