Polish Speaking Customer Support for Online Music
5 days ago
Join the Exciting World of Music Patrique Mercier Recruitment ES is on the lookout for a Polish Speaking Customer Support representative for our Online Music & Podcast Department. If you are fluent in Polish and have a passion for music and podcasts, this is the perfect opportunity to combine your interests with a fulfilling career
In this vibrant role, you will assist Polish-speaking customers with their inquiries related to our online music and podcast services, ensuring they receive exceptional support and guidance. Be part of a dynamic team that embraces creativity and innovation while enjoying the flexibility of a remote work environment. If you're ready to make a positive impact in the music industry, we want to hear from you
Your Responsibilities- Provide top-quality customer support to Polish-speaking clients via various communication channels.
- Assist customers with inquiries related to our music and podcast services, ensuring their issues are resolved efficiently.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to meet service level goals and enhance customer satisfaction.
- Stay updated on industry trends and product features through ongoing training.
Requirements
- Proficiency in Polish, both written and spoken, is crucial. Ensure that your Cover Letter and/or C.V. explicitly mention your nationality and native language.
- A strong passion for music and podcasts is highly desirable.
- Previous experience in customer support is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong analytical and problem-solving abilities.
- Ability to work effectively in a remote setting with excellent organizational skills.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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