Czech Speaking Technical Support Roles
4 days ago
Patrique Mercier Recruitment JP is excited to announce an opening for a Czech-Speaking Technical Support Specialist in Athens, Greece This is a fantastic opportunity to work with a renowned tech company while living in one of the most beautiful cities in the world. In this role, you will provide exceptional technical support to Czech-speaking customers, helping them resolve their technical issues efficiently. Become part of a vibrant team where your contributions and expertise will be crucial to delivering outstanding customer service.
Responsibilities- Offer high-quality technical assistance to Czech-speaking customers through various communication channels, including phone, email, and chat.
- Quickly diagnose and troubleshoot technical problems to ensure timely resolutions.
- Maintain an up-to-date knowledge of the company's products and services to provide accurate guidance.
- Record and manage customer interactions and technical issues in the CRM system for follow-up and reference.
- Collaborate with team members to enhance service delivery and customer satisfaction.
- Engage in continuous learning through training programs and product updates.
- Actively contribute to process improvements based on the insights gathered from customer feedback.
Requirements
- Fluency in Czech and English, both written and spoken.
- Strong communication and interpersonal skills with a focus on excellent customer service.
- Experience in technical support or customer service is a plus.
- Solid problem-solving and analytical skills.
- Capability to work effectively in a fast-paced and dynamic environment.
- A positive, team-driven attitude with a passion for technology.
- Willingness to relocate to Athens, Greece, and experience a new culture.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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