German Speaking Customer Support for Car Leasing
4 days ago
Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a German Speaking Customer Support representative in the Car Leasing & Financing Department. In this role, you will be an essential part of a dynamic team dedicated to providing outstanding service to customers seeking automotive leasing and financing solutions. If you are fluent in German and possess a keen sense of customer service, we encourage you to apply and be part of this fast-paced environment
Responsibilities- Provide exceptional customer support via phone, email, and chat to German-speaking clients.
- Assist customers with inquiries about car leasing options and financing solutions.
- Resolve customer concerns and inquiries efficiently while maintaining a high level of professionalism.
- Guide customers through the leasing and financing processes to enhance their experience.
- Document customer interactions accurately and provide continual feedback to improve service quality.
- Collaborate with team members to optimize customer support processes.
Requirements
- Fluency in German (both spoken and written) is essential.
- Strong communication and interpersonal skills.
- Previous experience in customer service or related fields is preferred.
- Excellent problem-solving abilities and a commitment to customer satisfaction.
- Ability to work effectively as part of a team and independently.
- Interest in the automotive industry and understanding of leasing and financing is a plus.
- Familiarity with customer service software is an advantage.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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