Spanish Speaking Customer Support for Car Leasing
2 days ago
Patrique Mercier Recruitment is excited to offer an opportunity for a Spanish Speaking Customer Support Representative in the Car Leasing & Financing Department. In this role, you will provide exceptional service to Spanish-speaking customers, assisting them with inquiries related to car leasing options, financing solutions, and account management. Your commitment to customer satisfaction and ability to resolve issues efficiently will be key to success in this position. If you are passionate about customer service and the automotive industry, we invite you to apply
Responsibilities- Provide outstanding customer support to Spanish-speaking clients via phone, email, and chat.
- Assist customers with inquiries regarding car leasing options, financing applications, and account troubleshooting.
- Resolve customer complaints effectively and ensure a positive experience.
- Maintain accurate records of customer interactions and service requests in the CRM system.
- Collaborate with the financial and leasing teams to ensure seamless service delivery and client satisfaction.
- Stay updated on automotive finance regulations and product offerings to provide knowledgeable support.
Requirements
- Fluency in Spanish and English; proficiency in additional languages is a plus.
- Experience in customer support, preferably in the automotive or finance industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-oriented approach.
- Familiarity with CRM systems and proficiency in standard office software.
- A genuine enthusiasm for the automotive industry and helping customers navigate leasing and financing options.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many Extras
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