German Speaking Customer Support for Car Leasing
2 days ago
Patrique Mercier Recruitment is pleased to announce an exciting opportunity for a German Speaking Customer Support Representative specialized in the Car Leasing & Financing Department. In this role, you will provide professional and comprehensive support to German-speaking customers regarding their car leasing and financing inquiries. Your ability to assist clients in navigating their options and answering questions will be key to ensuring their satisfaction and loyalty. If you have a passion for automotive services and excellent customer service skills, we invite you to apply
Responsibilities- Provide exceptional customer support to German-speaking clients through phone, email, and chat regarding car leasing and financing.
- Assist customers with inquiries related to leasing terms, financing options, and account management.
- Efficiently handle and resolve customer complaints, ensuring a positive experience.
- Maintain accurate records of customer interactions in the CRM system.
- Collaborate with internal teams to ensure effective service delivery and resolution of customer issues.
- Stay informed about automotive industry trends and company services to provide knowledgeable support.
Requirements
- Fluency in German and English; knowledge of additional languages is an advantage.
- Previous experience in customer support, particularly in the automotive or finance sector.
- Excellent communication skills and a customer-oriented approach.
- Strong problem-solving abilities with attention to detail.
- Familiarity with CRM systems and proficiency in standard office software.
- Ability to work independently while managing multiple tasks efficiently.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many Extras
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