German Speaking Customer Support for Car Leasing
5 days ago
Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a German Speaking Customer Support representative in our Car Leasing & Financing Department. This role is ideal for enthusiastic individuals who are passionate about delivering top-notch customer service in the automotive financing industry. As a vital member of our team, you will assist German-speaking clients with their inquiries, helping them navigate the leasing and financing process smoothly. If you are fluent in German and eager to contribute to a fast-paced environment, we invite you to apply
Responsibilities- Provide high-quality customer support via phone, email, and chat in German.
- Assist clients with inquiries related to car leasing and financing options.
- Resolve customer issues and complaints effectively, ensuring a positive experience.
- Educate customers on leasing terms, financing options, and company policies.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to continuously improve service delivery.
Requirements
- Fluency in German (both spoken and written) is required.
- Strong communication and interpersonal skills.
- Previous experience in customer service, preferably in the automotive or finance sectors.
- Excellent problem-solving abilities with a focus on customer satisfaction.
- Ability to work in a fast-paced and dynamic environment.
- Willingness to collaborate with teammates to enhance customer experience.
- Familiarity with customer service software is a plus.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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