Polish Speaking Customer Support for Car Leasing
2 days ago
Patrique Mercier Recruitment is excited to offer a unique opportunity for a Polish Speaking Customer Support Representative for the Car Leasing & Financing Department. In this role, you will be responsible for providing outstanding support to Polish-speaking customers, assisting them with their inquiries related to car leasing and financing options. Your dedication to customer service will play a crucial role in ensuring that clients have a smooth and satisfying experience. If you are passionate about helping customers navigate the leasing process, we encourage you to apply
Responsibilities- Deliver exceptional customer support to Polish-speaking clients via phone, email, and live chat.
- Assist customers with inquiries related to car leasing and financing options.
- Troubleshoot issues and resolve customer complaints effectively.
- Document all customer interactions and maintain accurate records in the CRM system.
- Collaborate with internal teams to ensure seamless service and prompt resolution of issues.
- Stay informed about automotive industry trends and financing options to provide informed assistance.
Requirements
- Fluency in Polish and English; knowledge of additional languages is a plus.
- Experience in customer support, ideally in the automotive or financing sector.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused approach.
- Familiarity with CRM systems and proficiency in standard office software.
- A positive attitude and the ability to work well in a team environment.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many Extras
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