Dutch Speaking Customer Support for Car Leasing

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment Nordic Full time

Patrique Mercier Recruitment is thrilled to offer a unique opportunity for a Dutch Speaking Customer Support representative to join our Car Leasing & Financing Department. In this role, you will assist customers with inquiries related to car leasing and financing solutions, ensuring they receive top-notch service and support. If you are fluent in Dutch and have a passion for customer service, we invite you to apply and be part of a dynamic team dedicated to providing exceptional experiences

Responsibilities
  • Provide outstanding customer support via phone, email, and chat in Dutch.
  • Assist customers with various inquiries related to car leasing and financing options.
  • Resolve customer complaints and issues promptly and professionally.
  • Educate clients about leasing and financing products, guiding them through available options.
  • Document customer interactions accurately for quality assurance and process improvement.
  • Collaborate with team members to enhance service delivery and customer satisfaction.

Requirements

  • Fluency in Dutch (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service or support roles is preferred, especially in the automotive or finance sector.
  • Excellent problem-solving abilities focused on providing customer satisfaction.
  • Ability to work effectively in a team-oriented and dynamic environment.
  • A positive attitude and willingness to learn about car leasing and financing services.
  • Familiarity with customer service software and tools is a plus.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )


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