Dutch Speaking Customer Support for Car Leasing
4 days ago
Patrique Mercier Recruitment is thrilled to offer a unique opportunity for a Dutch Speaking Customer Support representative to join our Car Leasing & Financing Department. In this role, you will assist customers with inquiries related to car leasing and financing solutions, ensuring they receive top-notch service and support. If you are fluent in Dutch and have a passion for customer service, we invite you to apply and be part of a dynamic team dedicated to providing exceptional experiences
Responsibilities- Provide outstanding customer support via phone, email, and chat in Dutch.
- Assist customers with various inquiries related to car leasing and financing options.
- Resolve customer complaints and issues promptly and professionally.
- Educate clients about leasing and financing products, guiding them through available options.
- Document customer interactions accurately for quality assurance and process improvement.
- Collaborate with team members to enhance service delivery and customer satisfaction.
Requirements
- Fluency in Dutch (both spoken and written) is essential.
- Strong communication and interpersonal skills.
- Previous experience in customer service or support roles is preferred, especially in the automotive or finance sector.
- Excellent problem-solving abilities focused on providing customer satisfaction.
- Ability to work effectively in a team-oriented and dynamic environment.
- A positive attitude and willingness to learn about car leasing and financing services.
- Familiarity with customer service software and tools is a plus.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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