Public Transport Customer Service Representative
1 day ago
Pursue a Career in Customer Service with Our Public Transport Team
Job Description:We are seeking an exceptional customer service representative to join our team. As a French-speaking customer service representative, you will play a vital role in providing assistance to our customers regarding public transport services.
Your key responsibilities will include:
- Providing top-notch support to French-speaking clients via various communication channels.
- Addressing inquiries related to public transport services and assisting with ticketing and scheduling.
- Maintaining a professional demeanor during all interactions.
- Accurately documenting customer interactions to enhance service delivery.
- Collaborating with colleagues to meet service standards and boost customer satisfaction.
- Participating in training sessions to stay up-to-date on service updates and best practices.
To succeed in this role, you must possess the following skills and qualifications:
- Fluency in French (both written and spoken) is essential.
- A genuine passion for customer service and a commitment to helping others.
- Previous experience in a customer service role is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- The ability to handle inquiries calmly and effectively.
- A willingness to learn and adapt to new challenges.
- Drive to contribute positively to a community-focused team.
As a valued member of our team, you can look forward to the following benefits:
- Private health insurance.
- Comprehensive training and development opportunities.
- A performance bonus scheme.
- Extra salaries per year fully paid training.
- An above-average salary.
- A fully paid relocation package.
- Free Greek lessons and discounts.
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