Italian Speaking Public Transport Customer Service Representative
19 hours ago
At our organization, we are excited to announce an opportunity for a Public Transport Customer Service Representative. This role is essential in providing excellent customer support to individuals using public transportation, helping them navigate services, answer queries, and resolve issues effectively.
Your contributions will ensure that passengers receive the assistance they need to make their travel experience smooth and hassle-free. If you are a dedicated professional with a passion for excellent service, we would love to hear from you.
Key Responsibilities:- Provide prompt and courteous customer service, addressing inquiries related to public transport services.
- Assist customers with route planning, ticketing options, and service schedules to enhance their travel experience.
- Document customer interactions accurately, ensuring all complaints and inquiries are logged and addressed appropriately.
- Collaborate with internal teams to resolve service-related issues and improve overall customer satisfaction.
- Stay knowledgeable about public transport policies, services, and any changes to ensure accurate information is provided.
- Engage in proactive communication with customers, following up on feedback and ensuring satisfaction.
- Participate in regular training sessions to stay updated on best practices and service enhancements.
- Fluency in Italian and strong English communication skills, both written and spoken, are required.
- Experience in customer service, particularly in public transport or related fields, is an advantage.
- Strong problem-solving skills, with the ability to handle inquiries and complaints empathetically and efficiently.
- Excellent verbal and written communication skills to interact effectively with a diverse customer base.
- Able to multitask and prioritize in a fast-paced environment while maintaining attention to detail.
- Strong organizational skills for documenting customer interactions and managing information effectively.
- A commitment to providing exceptional service and improving the customer experience.
- Performance bonus.
- Transportation bonus.
- Private healthcare benefits.
- Two additional salaries per year.
- Fully paid training by certified instructors.
-
Athens, Attica, Greece beBeeCustomerService Full timeCustomer Service Representative for Public Transport Services">Patrique Mercier Recruitment PT is seeking an experienced Customer Service Representative to join our team in the Public Transport Services Department. As a key member of our customer-facing team, you will play a vital role in providing exceptional service to our Italian-speaking customers.Your...
-
Athens, Attica, Greece beBeeCustomer Full timePatrique Mercier Recruitment PT is pleased to announce a rewarding opportunity for a French Speaking Customer Service Representative within the Public Transport Services Department. In this role, you will be responsible for providing exceptional service to French-speaking customers, addressing inquiries related to public transportation services, schedules,...
-
Athens, Attica, Greece beBeeCustomerService Full timePursue a Career in Customer Service with Our Public Transport TeamJob Description:We are seeking an exceptional customer service representative to join our team. As a French-speaking customer service representative, you will play a vital role in providing assistance to our customers regarding public transport services.Your key responsibilities will...
-
Athens, Attica, Greece beBeeCustomerService Full timeCustomer Service Representative for Public Transport ServicesDiscover a rewarding career opportunity as a Customer Service Representative for the Public Transport Services Department. In this role, you will be a vital link between the public transport services department and customers, providing assistance and support regarding various transportation...
-
Athens, Attica, Greece beBeeCustomer Full timeAre you a customer service professional seeking a challenging and rewarding opportunity? Look no further!Job DescriptionWe are currently looking for a French Speaking Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional support and enhancing the travel experience for French-speaking passengers.As a...
-
Public Transport Customer Service Representative
20 hours ago
Athens, Attica, Greece beBeeCustomer Full timeWe are seeking a skilled Customer Service Representative to join our team in the Public Transport Services Department.Job DescriptionThis role is perfect for individuals who are passionate about providing exceptional customer support while contributing to the enhancement of public transport services. As a key member of our team, you will assist customers...
-
Athens, Attica, Greece beBeeCustomerService Full timePublic Transport Customer Service Representative">We are seeking a dedicated and customer-focused Public Transport Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional service to customers across various communication channels.Key Responsibilities:Provide timely and effective support to customers...
-
Athens, Attica, Greece beBeeCustomer Full timeCzech Speaking Customer Service RepresentativeAt our company, we are thrilled to present an opportunity for Czech speaking customer service representatives to join our public transport services department. In this role, you will be at the forefront of providing assistance and information to Czech-speaking customers, ensuring they have a smooth and enjoyable...
-
Public Transport Customer Service Expert
1 day ago
Athens, Attica, Greece beBeeCustomer Full timeImprove Public Transport User Experience as a Customer Service RepresentativeJob SummaryDeliver exceptional customer service to German-speaking clients regarding public transport services via phone, email, and chat. Provide expert assistance with inquiries about schedules, ticketing, routes, and general transport services. Resolve complaints and issues in a...
-
Athens, Attica, Greece beBeeCustomer Full timePublic Transport Customer Service Representative">Are you passionate about providing excellent customer service to Flemish-speaking customers?Job Description">Assist customers with inquiries related to public transport services, schedules, ticketing, and general travel information. Provide outstanding customer service through various channels such as phone,...
