Car Leasing
24 hours ago
We are seeking a dedicated and skilled customer support professional to join our team. As a French speaking customer support representative, you will play a vital role in providing exceptional service to clients regarding car leasing and financing options.
Key responsibilities include:
- Providing top-notch customer support via phone, email, and chat
- Assisting customers with inquiries related to loan applications, leasing agreements, and payment options
- Effectively resolving customer complaints or concerns to ensure a positive experience
- Documenting customer interactions accurately and following up on outstanding issues
- Collaborating with the finance team to verify details and provide accurate information to customers
- Informing clients about the latest offers, terms, and conditions related to car leasing and financing
Requirements:
- Fluency in French and English, both written and spoken
- Experience in customer service, preferably within the automotive or finance sectors
- Strong communication skills with a focus on customer satisfaction
- Detail-oriented with excellent organizational abilities
- Proficiency in using CRM software and standard office applications
- A proactive approach to problem-solving and assisting customers
- Ability to work flexible hours, including evenings and weekends if necessary
Benefits:
- Private health insurance
- Training and development opportunities
- Performance bonus
- Two extra salaries per year
- Full relocation package
- Free Greek lessons and other perks
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