Car Leasing

24 hours ago


Athens, Attica, Greece beBeeCustomerSupport Full time
French Speaking Customer Support Representative for Car Leasing & Financing

We are seeking a dedicated and skilled customer support professional to join our team. As a French speaking customer support representative, you will play a vital role in providing exceptional service to clients regarding car leasing and financing options.

Key responsibilities include:

  • Providing top-notch customer support via phone, email, and chat
  • Assisting customers with inquiries related to loan applications, leasing agreements, and payment options
  • Effectively resolving customer complaints or concerns to ensure a positive experience
  • Documenting customer interactions accurately and following up on outstanding issues
  • Collaborating with the finance team to verify details and provide accurate information to customers
  • Informing clients about the latest offers, terms, and conditions related to car leasing and financing

Requirements:

  • Fluency in French and English, both written and spoken
  • Experience in customer service, preferably within the automotive or finance sectors
  • Strong communication skills with a focus on customer satisfaction
  • Detail-oriented with excellent organizational abilities
  • Proficiency in using CRM software and standard office applications
  • A proactive approach to problem-solving and assisting customers
  • Ability to work flexible hours, including evenings and weekends if necessary

Benefits:

  • Private health insurance
  • Training and development opportunities
  • Performance bonus
  • Two extra salaries per year
  • Full relocation package
  • Free Greek lessons and other perks


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