
Car Leasing German Language Customer Service Specialist
1 day ago
We are seeking a German Speaking Customer Support Representative for our Car Leasing & Financing Department. This role is perfect for individuals who are passionate about customer service and have a keen interest in the automotive industry.
- Provide excellent customer support to German-speaking clients regarding car leasing and financing options through phone, email, and chat.
- Assist customers with inquiries related to lease agreements, payment structures, and financing terms.
- Effectively resolve customer complaints and issues, ensuring a high level of satisfaction.
- Maintain accurate records of customer interactions and follow up on outstanding inquiries.
- Collaborate with internal teams to address complex customer needs and enhance service quality.
- Educate customers about available leasing options, financing deals, and promotions.
- Gather and relay customer feedback to assist in continuous improvement initiatives.
Key Responsibilities:
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