German Car Customer Support Specialist
1 day ago
Customer Service Specialist for German Car Industry
You will serve as a key point of contact for customers, providing specialized support related to the premium German automotive sector.
Key Responsibilities:- Serve as the primary point of contact for customers inquiring about products and services.
- Provide exceptional service by addressing customer needs and resolving issues effectively.
- Maintain expert knowledge of German automotive products and services to provide accurate information.
- Document customer conversations for quality assurance and future reference.
- Collaborate closely with internal teams to find solutions and support for customer inquiries.
- Engage in ongoing professional development to enhance product knowledge and customer service skills.
- Fluency in German and English, both written and spoken.
- A strong passion for the automotive industry with a good understanding of German car brands.
- Excellent communication and interpersonal skills, with a focus on customer satisfaction.
- Previous experience in customer service or automotive sales is a plus.
- Fully paid relocation package, including flights and transfers.
- Competitive monthly salary + bonuses.
- Health care benefits and numerous discounts.
- State of the art premises, providing a great working environment.
We are committed to providing our employees with opportunities for growth and development. If you are ready to make a meaningful contribution to the automotive industry, we encourage you to apply.
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