German Car Customer Support Specialist
1 day ago
Elevate your career in a prestigious team and immerse yourself in Greece's rich culture and beautiful landscapes. We are seeking enthusiastic customer service representatives to support a luxury German car brand, offering exceptional service to esteemed clientele.
About the Role- Dedicate your skills and passion to deliver outstanding customer support via phone, email, and live chat.
- Address client inquiries and resolve issues promptly to ensure high levels of customer satisfaction.
- Maintain a comprehensive understanding of the luxury vehicle offerings and features to provide accurate assistance.
- Document all customer interactions meticulously in our CRM system for record-keeping.
- Collaborate with team members to enhance service delivery and customer experience.
- Engage in training sessions to stay updated on products, services, and brand values.
- Fluent in German (written and spoken), proficiency in English required.
- Excellent communication and interpersonal skills focused on customer service excellence.
- Able to thrive in a fast-paced environment, managing multiple priorities effectively.
- Strong analytical and problem-solving skills with attention to detail.
- Previous experience in customer service, especially in luxury or automotive sectors, preferred.
- Familiarity with CRM systems and customer support software.
- Positive attitude, professionalism, and enthusiasm for luxury brands.
- Will relocate to Greece.
- Fully paid relocation package including flights, transfers, and hotel stay.
- Professional growth & development opportunities.
- Competitive performance bonuses.
- Competitive Greek monthly salary + 2 extra salaries per year.
- Health care benefits and numerous discounts.
- Fully paid training by certified instructors.
- State-of-the-art premises providing great working environment and break areas.
- Special events and community & social responsibility initiatives.
- Referral Program: Bring friends and receive bonuses.
- Free Greek language courses.
- Work for a Great Place to Work-Certified Company.
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