Auction Support Expert
1 day ago
Are you passionate about delivering exceptional customer service and fluent in Dutch? We are excited to offer a fantastic opportunity for a Customer Service Representative to join our dynamic team.
In this engaging position, you will be responsible for providing top-notch support to our Dutch-speaking customers through various channels including phone, email, and chat. You will assist customers with inquiries related to our online auction and bidding platform, ensuring they have a seamless and enjoyable experience.
Your Key Responsibilities:- Provide excellent customer support to Dutch-speaking users through various communication channels.
- Assist customers with inquiries about auction processes, bidding strategies, and account issues.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to achieve service excellence and customer satisfaction.
- Engage in ongoing training to enhance your knowledge of auction mechanics and industry trends.
- Fluency in Dutch (written and spoken) is essential.
- A strong interest in online commerce and auction platforms.
- Previous experience in customer support is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude towards helping customers.
- Strong analytical and problem-solving skills with attention to detail.
- Willingness to adapt in a fast-paced and dynamic work environment.
- Private Health Insurance.
- Training & Development.
- Performance Bonus.
- Extra Salaries Per Year Fully Paid Training.
- Fully Paid Relocation Package (flight, transfer and hotel).
- Free Greek Lessons, discounts and other perks.
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