Auction Support Specialist
1 day ago
We are seeking an exceptional customer support professional to assist Polish-speaking clients with inquiries related to online auctions.
Key Responsibilities:- Provide top-notch customer service via phone, email, and chat.
- Assist with account management, auction procedures, and problem resolution.
- Efficiently handle customer complaints and address issues in a timely manner.
- Maintain accurate records of customer interactions in the CRM system.
- Collaborate with internal teams to facilitate seamless service delivery and improve user experience.
- Fluency in Polish and English; knowledge of additional languages is a plus.
- Previous experience in customer support, particularly in e-commerce or online platforms.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities with a customer-centric mindset.
- Familiarity with CRM systems and proficiency in standard office software.
- A keen interest in online auctions and desire to assist clients effectively.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Many Extras
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