Home Appliances Customer Service Representative
1 day ago
Gain a rewarding career in customer service with our Home Appliances team. As a Hebrew Speaking Customer Support Representative, you will play a vital role in ensuring the satisfaction of our clients.
The ideal candidate will be fluent in Hebrew and possess excellent communication skills to effectively resolve customer inquiries and provide exceptional support across various channels.
Your Responsibilities- Deliver top-notch customer service to Hebrew-speaking clients through multiple communication channels.
- Provide expert assistance with product-related inquiries, troubleshooting issues, and finding solutions.
- Document interactions accurately and efficiently in our CRM system.
- Collaborate with colleagues to achieve service goals and enhance overall customer satisfaction.
- Participate in ongoing training to stay informed about product features and improvements.
Requirements
- Fluency in Hebrew (written and spoken) is essential for success in this role.
- A strong commitment to delivering high-quality customer service is a must.
- Previous experience in customer support or a related field is advantageous but not mandatory.
- Excellent communication and interpersonal skills are required.
- A proactive team player with a customer-focused mindset is essential.
- Strong problem-solving abilities and attention to detail are necessary.
- Willingness to learn about home appliance products and industry trends is crucial.
Benefits
Enjoy a comprehensive benefits package including private health insurance, training and development opportunities, performance bonuses, extra salaries per year, fully paid training, relocation packages, free Greek lessons, and discounts on various perks.
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