Delivering Exceptional Home Appliances Customer Service Experience
1 day ago
Job Description:
We are seeking a highly skilled and dedicated customer support representative to join our team. As a home appliances customer support representative, you will be responsible for providing exceptional customer service to our Czech-speaking clients through various communication channels.
Key Responsibilities:
- Provide expert advice and assistance to customers with inquiries related to home appliances.
- Resolve customer issues in a timely and efficient manner.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to meet service level objectives and enhance customer satisfaction.
- Participate in ongoing training to stay updated on product features and industry developments.
Requirements:
- Fluency in Czech (written and spoken) is essential.
- A strong commitment to providing excellent customer service.
- Previous experience in customer support is advantageous but not mandatory.
- Strong communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Excellent problem-solving skills and attention to detail.
- Willingness to learn about home appliances and related technologies.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer and hotel)
- Free Greek Lessons, discounts and other perks
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