Key Player In Our Customer Support Team

2 days ago

Athens, Attica, Greece beBeeCustomer Full time

We are seeking a skilled professional to fill the role of Hebrew Customer Support Specialist.

  • Job Overview:
    • Experience Level - Junior
    • Total Years Experience - 0-5
    • Job Languages - Hebrew
    • Job posting schema - No
  • Are you looking for a new challenge? This is an exciting opportunity to join our team and work with a leading company in the tech industry.
  • Responsibilities:
    • Identify customers' needs and deliver appropriate solutions, including sales
    • Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner
    • Assist customers to place an order and related issues
    • Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
    • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
    • Turn every customer into a happy customer
    • Exchange ideas and solutions with your colleagues
    • Enjoy your time in Greece
  • Requirements:
    • Excellent communication skills in Hebrew
    • Good command of English (B2+)
    • Sales experience with consumer products and services will be an asset
    • Technical research skills to troubleshoot customer problems
    • Advanced internet research skills
    • An empathetic soul with the communication skills that match
    • A positive and adventurous attitude
    • A sponge that is willing to soak up all the knowledge and experience we offer
  • What We Offer:
    • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process-all at no cost to you)
    • Competitive monthly salary + 2 extra salaries per year
    • Referral Program: Bring your friends and receive great bonuses
    • Health care benefits and numerous other discounts
    • Full training by certified instructors
    • Professional growth & development opportunities
    • Special events as well as community & social responsibility initiatives
    • Free online Greek language courses
    • State of the art premises, providing a great working environment with relaxing break areas
    • Work for a Great Place to Work-Certified Company that fosters diversity

  • Life-Changing Opportunity: Become a Key Player in Our Greek Team

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