Dutch Speaking Customer Support Specialist

2 days ago


Athens, Attica, Greece beBeeSmart Full time

We are seeking a passionate and customer-focused individual to join our Smart Home Technology Department as a Customer Service Representative. In this role, you will have the opportunity to work with Dutch-speaking customers, assisting them with inquiries about innovative smart home products.

Your Key Responsibilities
  • Provide exceptional customer service to Dutch-speaking clients regarding smart home technology.
  • Assist customers with product inquiries, troubleshooting, and after-sales support.
  • Ensure that all customer interactions are handled professionally and efficiently.
  • Accurately document customer interactions to improve service quality and customer satisfaction.
  • Collaborate with team members to meet performance objectives and enhance the customer experience.
  • Participate in regular training to stay updated on product features and trends in smart home technology.

Requirements

  • Fluency in Dutch (both written and spoken) is a must. Your nationality and native language should be clearly stated.
  • A strong interest in technology, particularly smart home products.
  • Prior experience in customer service is preferred but not mandatory.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Willingness to learn and adapt to new products and technologies.
  • Enthusiasm for helping customers and ensuring their satisfaction

What We Offer

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year Fully Paid Training
  • Above Average Salary
  • Fully Paid Relocation Package
  • Free Greek Lessons
  • Discounts and other perks


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