Eco-Friendly Customer Experience Specialist

2 days ago


Athens, Attica, Greece beBeeCustomerService Full time

Customer Service Representative for Eco-Friendly Products

We are seeking a customer-focused professional to join our team in the eco-friendly products department.

The successful candidate will be responsible for delivering exceptional customer service to Portuguese-speaking clients, providing support and promoting sustainable products.

  • Main Responsibilities:
  • Deliver outstanding customer service via phone, email, and chat
  • Assist customers with product selections and ordering processes
  • Educate customers about the benefits and uses of eco-friendly products
  • Handle customer complaints and feedback professionally
  • Stay informed about industry trends and product knowledge
  • Document all customer interactions thoroughly
Requirements:
  • Fluency in Portuguese and English (written and spoken)
  • Experience in customer service, preferably in eco-friendly or sustainable products
  • Strong communication and interpersonal skills
  • Ability to troubleshoot issues and provide thoughtful solutions
  • Proficiency in customer service software and Microsoft Office applications
  • Detail-oriented with excellent organizational skills

Benefits:

  • Private health insurance
  • Training & development opportunities
  • Performance bonus
  • 2 extra salaries per year
  • Fully paid training
  • Fully paid relocation package
  • Free Greek lessons


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