Nordic Speaking Customer Support Specialist
1 day ago
We are seeking a skilled Nordic Speaking Customer Support Specialist to join our Subscription-Based Services Team. This exciting role involves providing top-notch customer service to clients across the Nordic region, ensuring their subscription experience is seamless and satisfactory.
About the RoleIn this key position, you will be responsible for supporting customers with inquiries related to subscription details, billing, and service-related questions. You will also work closely with team members to achieve service goals and enhance customer satisfaction. Your expertise in one or more Nordic languages (Danish, Norwegian, Finnish) will enable you to communicate effectively with our customers.
- Deliver high-quality customer support via multiple communication channels.
- Assist customers with inquiries related to subscription details, billing, and service-related questions.
- Document customer interactions meticulously in our CRM system.
- Collaborate with team members to drive service excellence and customer satisfaction.
To succeed in this role, you must possess:
- A strong command of one or more Nordic languages (Danish, Norwegian, Finnish).
- An enthusiasm for delivering exceptional customer service and subscription-based services.
- Prior experience in customer support is highly desirable, but not mandatory.
- Excellent communication and interpersonal skills.
- The ability to work both independently and collaboratively as part of a dynamic team.
We provide a comprehensive benefits package, including:
Private Health Insurance
Training & Development Opportunities
Performance Bonus Scheme
Extra Salaries Per Year Fully Paid Training
Fully Paid Relocation Package (flight, transfer, and hotel)
Free Greek Lessons and Discounts
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