Travel Experience Specialist

1 day ago

Athens, Attica, Greece beBeeCustomer Full time

Pursue a Rewarding Career in Online Travel and Tourism

Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Spanish-speaking Customer Service Representative for our Online Travel & Tour Packages Department. In this role, you will play a vital part in assisting customers with their travel inquiries, providing them with the best options for online travel and tour packages.

Your Responsibilities
  • Deliver exceptional customer service to Spanish-speaking clients via phone, email, and chat regarding travel inquiries.
  • Assist customers in selecting the best travel packages based on their preferences and needs.
  • Efficiently resolve issues and inquiries with a focus on customer satisfaction.
  • Maintain a friendly and professional demeanor throughout all interactions.
  • Document customer interactions accurately for quality assurance and improvement.
  • Collaborate with team members to meet service goals and enhance customer experiences.
  • Participate in training to stay updated on travel trends and products.
Required Skills and Qualifications
  • Fluency in Spanish (both written and spoken) is essential. Your nationality and native language should be clearly stated within your application.
  • A genuine passion for travel and customer service.
  • Previous experience in customer service or the travel industry is advantageous but not mandatory.
  • Excellent communication and interpersonal skills.
  • Ability to troubleshoot and resolve customer inquiries efficiently.
  • Strong attention to detail and organizational skills.
  • Desire to learn and grow within the travel and tourism sector
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year Fully Paid Training
  • Above Average Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)
  • Free Greek Lessons, discounts, and other perks
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